What can a natural person who is not obliged to deal with the Administration electronically decide, according to Ley 39/2015?
Sources: 1 link, read on 22 October 2026.
Ley 39/2015, del Procedimiento Administrativo Común (BOE), art. 14, read on 22 October 2026.
Answer: Whether or not to communicate with the Administration by electronic means, and to change it whenever they wish. Article 14 lets them choose at any time and change the means chosen.
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Task 1 · Government, institutions and legislation Related to question 1068 of the manual
The question in Spanish
Una persona física que no está obligada a relacionarse por vía electrónica con la Administración, ¿qué puede decidir según la Ley 39/2015?
The options
- AThat they can only carry out procedures on paper and at the counterQue solo puede hacer trámites en papel y en ventanilla
- BWhether or not to communicate with the Administration by electronic means, and to change it whenever they wishSi se comunica con la Administración por medios electrónicos o no, y cambiarlo cuando quieraCorrect
- CThat they must always use electronic means in all their proceduresQue debe usar siempre medios electrónicos en todos sus trámites
What the source says
«Las personas físicas podrán elegir en todo momento si se comunican con las Administraciones Públicas para el ejercicio de sus derechos y obligaciones a través de medios electrónicos o no, salvo que estén obligadas a relacionarse a través de medios electrónicos con las Administraciones Públicas.»
Source: Ley 39/2015, del Procedimiento Administrativo Común (BOE), art. 14, read on 22 October 2026. The quotation is in Spanish, as the source prints it; the English wording of the answer is ours.
About number 1068
A practice question written by CiviqPass on the topic of question 1068 of the free CCSE manual (Instituto Cervantes, task 1): it covers a nearby point, in other words. The question and its options are ours.
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